Our chatbot, Taylor, will introduce you to OU study, ask you questions about your needs, and answer questions you have about the support we offer.

As well as using text, if you tick the box 'Enable speak and listen', Taylor will listen to your voice and speak to you.

If you enable ‘speak and listen’, you will still be able to see the text conversation. Don’t enable this if you don’t want to use audio, or if you use assistive technology that could interfere with this, such as a screen reader.

To change this setting you'll need to restart your conversation. Do this by reloading this web page.

When you are ready to begin, click the ‘Start the conversation’ button.